Account & Data Deletion
You can request the deletion of your account and associated data. Dream4 provides the following options:
Before you delete your account
Account deletion is intended to be permanent, so review anything you may want to keep before you submit the request.
- Check whether you need any notes, goals, or subscription records for your own reference.
- Cancel any active store subscription from Apple or Google if you no longer want future billing.
- Use the same account or support email whenever possible so we can identify the right record.
Preferred Method (In-App)
Navigate to your Account page within the application and select the option to delete your account. This is the quickest and most direct way.
Alternative Method (Contact Support)
If you cannot access your account, please contact support to submit your deletion request. Ensure you provide sufficient information for us to identify your account.
SupportData Retention Policy
- Upon successful account deletion, personally identifiable information (like your email and name) will be removed or anonymized.
- Anonymized usage data (e.g., feature interaction frequency) may be retained for analytical purposes to improve our services.
- Data required for legal or regulatory compliance may be retained for the mandated period.
What to expect after you request deletion
We process deletion requests carefully so account ownership and required retention rules are handled correctly.
- In-app requests are the fastest because they are already tied to your Dream4 account.
- Support requests may require a short verification step before deletion can be completed.
- After deletion, you may need to create a new account if you decide to use Dream4 again.